God only knows we deserve one, especially the good ones like Jordan. Tyler is a great role model for technical support service provider. I recently came in to pb tech just yesterday to purchase a new gaming monitor. Great asset to your team”. I told him about the one the other sales had suggested, jordan said. The warehouse staff failed to turn up at her request. Well I could be happier actually, this young man Jordan sharplin is sharp with his knowledge of these technologies.

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I went to the Hornby store yesterday afternoon, Saturday 10 November.

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The warehouse staff failed to turn up at her request. Customer Testimonials – See More. He is an amazing customer service he is humble and excited happy and smiling he wasn’t just trying to sell a screen to make a sale he wanted to help the person in need good vibes all round I would absolutely love to walk in to your hornby branch again when I come to get my computer in. It is beautiful and it runs spectacularly. So yesterday when I came in, and asked about them again I had a different sales person.

We talked about what I use my phone for and he said that he thought my phone issue might be hardware rather than battery. He helped us for about half an hour, and was very friendly and patient with us.

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I have been here twice and I will come back in the future when I update a new computer. Could not be happier. Ben has wonderful people skills to go with his technical ones.

And, even better, it was a future-proof solution. His own technical exlress was excellent, but whenever he needed more input, or double-checking, from his supervisor he put me on hold for a short time and got it.

My web order could not be located and she continued about her business with a professional and unflustered manner. Dropped off a Kinder Surprise to him in appreciation for his assistance. We shop with you when we need new technology and have always found helpful and willing staff.

But to find out this man got a pay rise for being such an incredible part of your team. I was so impressed with Ben I asked him if there was anyway I could provide feedback.

Login or Create Account. I offered to show it to him and I’m grateful that I did. Get the Latest Deals! Take a bow, PB Tech! And leave with the feeling that you can’t wait to go back.

I bought a 55″ Philip TV and used for 2 weeks but found with firmware diyitus which appeared with freeze browser page and even required to force shut down the TV. We appreciate his style and his manner and we left with our purchase feeling quite satisfied. Will shop here again”. Mark the Manager and Simon your engineer sorted out a tricky hardware repair on the spot within minutes.


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Enjoyed chatting with him and really appreciated him helping me understand more about the computer I am building. And pbtech you have earned oci next valued customer.

I would have come home and expresss charged the phone and ignored it for the evening thinking that it was just getting old and the battery is tired.

As we worked through my 2degrees contract Ben answered my questions and offered to help clone exprese my old phone to the new one. I have no doubt that because of his manner and expertise I’ve avoided a fire and burns.

Thanks so much Ben. I needed a power bank and I was directed to Ben. It’s not every day you walk in to a shop.